Yes! We’ll be sharing a range of festive recipes and cooking tips throughout the Christmas season — both via our email newsletters and on our website.
To make sure you don’t miss out on our latest recipes, offers, and seasonal inspiration, please ensure you’re subscribed to our mailing list.
If you’re looking for guidance on a specific product, feel free to contact our team directly at support@thevillagebutchers.co.uk and we’ll be happy to help.
Our Christmas range is dispatched fresh unless a product page clearly states otherwise (e.g., items that naturally contain pastry will be sent frozen). Always follow the Use By date printed on each pack.
Shelf life varies by product, so please always check the individual product details and refer to the Use By date printed on the label.
Please also bear in mind that during the festive period, household fridges are often packed full and may not run as efficiently as usual. We recommend storing your meat in the coldest part of your fridge and avoiding overfilling where possible.
All orders delivered on or after 18th December will arrive fresh for Christmas and Boxing Day, so you can shop with confidence knowing your meat will be perfect for the big day.
For any orders delivered before this date, we recommend pre-freezing to maintain peak freshness until Christmas.
December delivery slots are now open!
Our normal delivery schedule applies, and we’ll be delivering from Monday 16th December through to Christmas Eve (Tuesday 24th December) — our final delivery date before Christmas.
All slots are limited and fill up quickly, so we highly recommend placing your order early to secure your preferred delivery date.
As late as there’s stock and a delivery slots available you will be able to place an order. Popular dates in the final Christmas week go quickly — please secure your slot early to avoid disappointment.
Last orders for KellyBronze turkeys must be placed by Friday 5th December.
You can change your delivery date, provided that your new preferred date is still available.
Please note that no cancellations will be accepted after 7th December. Any orders cancelled before this date will be reimbursed as a credit note, which can be used towards your next order.
If you need to make any changes, please contact our Customer Care team as soon as possible so we can assist you.
We’ll do our best if your order hasn’t entered production. Contact 0330 229 2881 or support@thevillagebutchersltd.co.uk with your order number and requested changes.
No — delivery only. Collection is not available.
All of Mainland UK not including the Highlands.
All orders are dispatched between 6–7pm on the evening before your chosen delivery date.
You’ll receive a 1-hour delivery window via SMS and email from DPD, along with live map tracking so you can follow your parcel right to your door.
Yes — subject to availability. Our Express Service prioritises same-day dispatch for orders placed before 12 midday, ensuring next-day delivery for an additional £2.95.
Please note that both delivery dates and product availability apply, and Express slots can fill quickly during December — so we recommend ordering early if you require this service.
Delivery Charges (Mainland UK)
(Prices apply to Mainland UK. At peak, some services are capacity-dependent.)
No. Add safe-place instructions (e.g., porch, shed, garage) at checkout. You can also manage options in the DPD app using your tracking link (deliver to neighbour, leave safe, pickup shop, etc.).
As per our terms, once goods are delivered to the address/safe place provided, responsibility transfers to you. If the parcel is left and is later stolen or damaged, we’re not liable, but we may offer a replacement/credit at our discretion. Please refer to our usual T&C’s if your parcel has been stolen.
This will be treated as theft. Please report it to the police and provide us with a Crime Reference Number (CRN) so we can assess a replacement or credit.
Our bespoke, temperature-controlled packaging keeps contents fridge-cold for up to 60 hours. Please refrigerate items as soon as possible after delivery and always follow on-pack Use By dates.
If an event outside our control delays your delivery, we’ll contact you as soon as we can and work to minimise the impact. Provided we do this, we’re not liable for delays caused by such events.
You’ll receive DPD notifications with a 1-hour time slot on the delivery day and a live tracking link. You can also manage delivery preferences in the DPD app.
Legal Bits
